Mylab.lk reserves the right to make changes to our Site, this Agreement, or the policies incorporated herein by reference, with or without prior notice. Therefore, it is recommended that you regularly visit this page and familiarize yourself with the latest version of this Agreement. Your continued use of our Site will signify your acceptance of any revised Terms. Unless otherwise stated, all amended terms shall be effective upon posting to our Announcement Board ("Announcement Board"). This Agreement is effective as of time & Date.

 

You may browse the Site (mylab.lk) for free and without registering. However, you must register on the Site ("Registration") to use our Services. During Registration You need to provide information such as your name, address, telephone number, and email address. You will also be asked to create an account consisting of a User ID and password ("Your Account") to identify yourself in future visits to the Site. It is YOUR responsibility to maintain the confidentiality of Your User ID and password and you agree to accept responsibility for all activities that occur under Your Account. You may not transfer, assign, or sell Your Account (including rating and feedback) to any third party.

 

By accepting these Terms of Use through your use of the Site, you certify that you are 18 years of age or older. If you are under the age of 18 but at least 13 years of age you may use this Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. Mylab.lk does not intentionally collect personal information about children under the age of 13. Children under the age of 13 may not use this Site and parents or legal guardians may not agree to these Terms of Use on their behalf. If you are a parent or legal guardian agreeing to these Terms of Use for the benefit of a child between the ages of 13 and 18, be advised that you are fully responsible for his or her use of this Site, including all financial charges and legal liability that he or she may incur. If you do not agree to (or cannot comply with) any of these terms and conditions, do not use this Site.

 

Order Terms and Conditions

Our office at No.2, 02, Bandaranayake Mawatha, Biyagama Road, Kelaniya, Sri Lanka will make the delivery to your doorstep with charge/free of charge. Orders will be delivered to valid addresses within Sri Lanka only. 

Ordering process

· Online Payment Facility using Credit Cards and cash on delivery.

 Once your order reaches us, we will acknowledge that via a telephone call or an email. As per the recipient's confirmation, we will inform the delivery information.

Pricing

All prices are shown in Sri Lankan Rupees (Rs.) inclusive/exclude of vat/taxes, and we reserve the right to change any price at any given time.

Products

All the products mentioned on our website are available or can be pre-ordered as per the customer request.

Online Payment Facility through Credit Cards

We accept Visa, Master Cards, Sampath Bank, American Express & Commercial Bank Credit Cards. Also we accept Sampath Vishwa.

Payments should be made up front to effect the sales.

Cash on Delivery

 

You can choose Cash on Delivery for any order and easily make the payment by Cash once goods are received from our office or by the courier partner.

 

Pre Order

You will be charged the full price of the products at the time of placing the Pre Order. Although we will make efforts to begin delivering Products as soon as reasonably practicable, you understand and agree that there may be delays. Estimated time of delivery (ETD) is only an estimate, is subject to change. As a result, if a delay arises and the estimated shipment and/or release of the product is not met, you can decide whether you wish to continue with the order or cancel your order and request a full refund.

Warranty Conditions

 

Warranty is not granted for chemical and glassware items.

Instruments/Laboratory equipment with the following brands are given a warranty period of,

· Miluwaukee: one year for the meter only

· Micros: 2 years

· Jeiotech, Daihan, witeg & HTL: 3 years (1st & 2nd years- parts+ labour, 3rd year- labour only)

· Fratelli Crevola: 5 years

 

 

· Warranty covered for Manufacturers Defects only.

 

·  Warranty does not cover for damages for items such as Burn Marks, Pin Damages, Corrosion, Scratch Marks, Damages against Lightening, Spill of Food or Beverages or any such liquids, Damages due Unauthorized Tampering, Impact of Pirated OS and Software, Natural Disaster Etc.

 

· Original Invoice must be provided for warranty claims and Serial Numbers if items must be intact with each item. Warranty period as mentioned against each item.

 

 

· Warranty covered for carry in service. Which means all defective items should be brought to our service division at No.02, Bandaranayake Mawatha, Biyagama Road, Kelaniya, Sri Lanka.

 

· All sales on BuyOnline.lk do not cover on sight service. This means we do not visit your premises for service, repair, software support or any other problem.

 

· A period of 15 to 30 working days will be required for any replacement/repair for defective items. However every effort will be made to replace/repair with a shortest possible time.

 

· Manufacture or its agent reserves the rights to Replace, Repair, Refund or Replace with a different model of item with similar features (in the event of identical item/s are not available in the portfolio).

 

· Warranty VOID in cases where the warranty certificate/ document is damaged, torn, removed, or altered.

Unavailability of Product / Product Out of Stock

 

In the event of stock unavailability/unavailability of the product, shop@lablink.lk will inform the customer within 2-3 working days, and the payment can be refunded within 5 working days or customers can choose to proceed with the order as a preorder. (Please refer to the Pre-order section)

Delivery

 

Our office at 02, Bandaranayake Mawatha, Biyagama Road, Kelaniya, Sri Lanka will make the delivery to your doorstep on confirmation from the bank within 7 working days. (Monday to Saturday) (Conditions Apply) Sometimes, the delivery time depends on the stock availability and delivery locations. We may sometimes cancel the order & refund you the money back to your account depending on the stock availability and the delivery location.

Sometimes, products on the Website are discounted and offers may not applicable for free delivery. Please read the delivery section of the related product information page before ordering.

Product Returns

 

Customers have the right to return products within 7 days of purchase back to the company at any of the following circumstances;

 

· Products must be completely inspected before accepting. If the product is damaged or any parts are missing, you must immediately inform the company and do not accept the product. If there is physical damage at the receiving of the product, the product should be returned within 24 hours.

 

· Customers should return the products within 7 days of purchase if the product does not function up to the expected standards.

 

· The product must be returned to the company immediately if the product appears used or not in original condition.

 

· Company will not accept any kind of sales return other than pre-agreed by Mylab.lk

               Refunds

 

All refunds are processed within 2-3 working days by mylab.lk. Further processing back to your credit card/bank account may require additional time depending on the bank/institution for which mylab.lk cannot be held liable.

 

Order Related Inquiries

 

If you have any inquiries regarding your on-line order you can contact us Tel: +94117208119 / Email: shop@lablink.lk

 

Copyrights and Trademark Terms and Conditions.

 

Mylab.lk & mylab.lk logos are the registered trademark of.................

All other designated trademarks, brands, and images are the property of their respective owners.

If you are a legitimate copyright owner who believes that your rights have been infringed upon in any way through the content or services provided on this website, please notify us.